Receiving Encrypted Email

Zix is updating the ZixPort registration and password reset processes to improve security and reduce SPAM scores. This change aligns the ZixPort registration and password reset processes with industry best practices and creates a framework for future improvements. Currently when a user registers or resets their password they receive a Password Activation email with an Accept and a Decline link to activate the password change. With this change, the user will still receive a Password Activation email but the Password Activation email will have a single link that takes them to a new Confirmation page with an Accept and Decline button. Below are screenshots of the new Password Activation email and the new Confirmation page.

 New email notification:

 

New confirmation page:

When we send you an encrypted message, you receive a notification email with instructions on how to open the message. The notification message arrives in your email Inbox. You select Open Message in the notification to go to the Secure Message Center and view your email.

You must go through a one-time registration process.

After you register and sign in, your message opens and you can view the message details and reply.